Return - Refund policy
This page explains how refunds work for fees paid to the institute. Please read it before you pay.
When a refund may be considered
- You paid but your application was not approved.
- You paid twice for the same thing, or the amount charged was more than the fee.
- The course or session you paid for was cancelled by the institute.
- Your payment was deducted but the fee was not recorded in your account.
When a refund is usually not given
- After the course or session has started, unless the institute decides otherwise in writing.
- Examination fees once the examination form has been accepted.
- Where admission was cancelled because of false information or misconduct.
How to ask for a refund
Write to us from the Contact us page with your name, mobile number, application or enrollment number, payment reference and the reason. We will review the request and reply with the decision.
How refunds are paid
An approved refund is returned to the same account or method used for the payment. The time your bank takes to show it can vary.
Study material
Material that you have already downloaded cannot be returned and is not refundable.
Contact
You can reach us through the Contact us page.